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Underground Flow Equalization System

UFES Newsletter – August 2020

The Latest on the County of San Mateo’s Health Orders

As the County of San Mateo’s COVID-19 Health Order continues to evolve, we follow all guidelines and safety instructions to ensure your infrastructure continues to improve during this time.

Join the UFES Virtual Community Meeting!

Construction on the Underground Flow Equalization System (UFES) Project will start this fall, and the City of San Mateo’s Clean Water Program is hosting a virtual community meeting to keep you informed of the details.

The meeting is tentatively scheduled for the end of September 2020, and will begin with a presentation, followed by a live Q&A session. The meeting will be recorded, and video will be made available after the meeting.

Meeting details will be available soon on the CWP website. Subscribe to receive UFES project updates to stay informed about construction as it progresses.

Two New Ways to get UFES Information!

As part of our commitment to the community living and working near the UFES project, the City of San Mateo Clean Water Program has established two new ways to share information with those affected by the construction: a dedicated UFES hotline, and an SMS text alert service.

The UFES hotline (1-650-522-7250) is separate from our main CWP hotline number, and is active now. This number was established so that UFES-specific questions and concerns can be responded to as quickly as possible. This number is answered directly by a member of our construction and project management team, and is not routed through a call center. While our project staff are committed to answering this hotline day and night, please consider the urgency of your need when calling, and call during business hours if possible. As always, if you observe a true emergency, please call 911.

The SMS text alert service is a one-way notification system established to provide our community with timely notifications about time-sensitive or unanticipated UFES construction news. Examples of when text alerts may be sent include an unexpected change in work hours, or a temporary traffic detour. If you would like to receive UFES text alerts, click here, or text the word UFES to 1-833-321-0231. Standard message and data rates may apply.

We hope that these new services help keep you up to date and informed about UFES construction details. For more info, please visit our UFES page or email